The pillows were heavily shrink wrapped and rolled (which I expected after reading other reviews). I unwrapped/unrolled them and threw them in the dryer for 20 minutes with dryer sheets, though the smell wasn't overpowering. When I got them out of the dryer, I was honestly a little nervous because they were HUGE. Like, extremely thick and fluffy.
Shredded Memory Foam Technology review
I've been using this pillow for exactly two weeks now, and I can confidently say it is the best pillow I've ever had. The improved quality of sleep I've been getting far outweighs any negatives. I am able to fall asleep so quickly that I hardly even notice it.
A Better Night's Sleep Guaranteed
If you want something more firm and flat you can compress the foam and mold it that way too, it truly is a remarkable product. I would recommend this pillow to anyone I know and feel comfortable telling them how good it is. But pillows are a subjective quality. Try it and see for yourself.
There is a bad thing, but it is easily remedied: the smell. When you first open it, it smells like a plastics manufacturing factory floor. How to fix? Throw it in the washing machine, with detergent, and then put it in the dryer. Nothing horrible. Just like you would with clothes.
Overall rating 4.5 stars of 5 stars